1. Introduction and Scope
SDH Properties S. de R.L. de C.V. operating as Oceanside Vacation Getaways ("OVG," "we," "us," or "our") is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information about you when you visit our website at www.oceansidevg.com, contact us directly, or participate in our Fractional Co-Ownership Program.
2. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you ("Personal Information"). This includes:
- Contact Identifiers: Name, email address, phone number, and physical address.
- Financial Information: Payment details, credit history (where applicable for ownership), and banking information for co-ownership transactions.
- Professional Information: Employment status or business affiliations for investment verification.
- Technical Data: IP address, browser type, and interaction data collected via cookies.
3. How We Use Your Information
Your information is used to facilitate a seamless investment experience, including:
- Processing and managing your fractional co-ownership interest.
- Verifying investor identity in compliance with AML (Anti-Money Laundering) regulations.
- Communicating property updates, maintenance schedules, and financial reports.
- Providing concierge services and managing vacation stay bookings.
4. Legal Basis for Processing
We process your information under several legal frameworks: the fulfillment of our contract with you (the Co-Ownership Agreement), our legitimate interest in providing high-end concierge services, and compliance with Mexican and international financial regulations.
5. Data Sharing and Disclosure
OVG does not sell your Personal Information. We share data only with trusted third parties essential to the ownership process, such as escrow agents, legal counsel for title registration, property management partners in Baja, and regulatory authorities as required by law.
6. International Data Transfers
As our properties are located in Mexico and our clients are global, your information may be transferred across borders. We ensure all data transfers comply with standard contractual clauses and maintain the same level of protection regardless of location.
7. Security Measures
We employ industry-standard encryption (SSL/TLS), secure servers, and restricted access protocols to protect your sensitive financial and personal data. Our physical offices in Baja maintain rigorous security for paper-based legal documents.
8. Data Retention
We retain personal information for the duration of your ownership period plus the statutory period required for tax and legal compliance in Mexico, typically ten years following the dissolution of an ownership interest.
9. Your Privacy Rights
Depending on your residency, you may have the right to access, correct, delete, or limit the use of your data. You may also object to processing for marketing purposes at any time by contacting our Data Protection Officer.
10. Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage your preferences through your browser settings, though some features of the investment portal may be limited if cookies are disabled.
11. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or regulatory requirements. Significant changes will be notified via the email address associated with your ownership account.
12. Contact Concierge
For privacy inquiries or to exercise your rights, please contact our dedicated legal team: